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BetterBicolRegion V · Philippines

Community reports

Report anything broken in your barangay

A wire hanging off a post. A manhole with no cover. A canal nobody has cleared in two years. If you can see it and photograph it, it belongs here. One person complaining is easy to ignore. A dated, located, photographed record is not.

1What are you reporting?

Pick the closest match. If nothing fits, use Something else and describe it, we would rather have the report than the right label.

Exposed or hanging wiresLive wires off a post, sagging cable, open junction box
Open manhole or missing coverUncovered drainage, missing grate, hole in the pavement
Broken streetlightDark street, flickering lamp, damaged post
FloodingWater that does not drain, floods every rain, blocked outfall
Clogged canal or drainageSilted canal, blocked culvert, standing water
Road damagePotholes, cracked pavement, washed-out shoulder, no road markings
Garbage and illegal dumpingUncollected waste, dumping site, overflowing bin
Water supplyBurst pipe, leak running for days, no supply, dirty water
Damaged public propertyBroken waiting shed, damaged barangay hall, vandalised sign
Blocked sidewalk or roadObstruction, illegal parking on the walkway, debris
Tree or branch hazardLeaning tree, branch over a wire, fallen trunk
Bridge or footbridgeCracks, missing railing, rusted structure, unsafe crossing
Public toilet or market sanitationUnusable facility, no water, drainage smell
Stray or dead animalsRoaming dogs on a highway, carcass not collected
Unfinished or abandoned projectWork stopped, site left open, no signboard
Something elseIf none of these fit, say what you see in your own words
2Where is it?

Locations come from the PSA official list, so a report filed in Daraga is recorded as Daraga, Albay and not as text nobody can group or count later.

Select a province

Choose a province first

Choose a city first

Near the elementary school, corner of…

You can also pin the exact spot, which helps the LGU crew find it. We ask for your location only when you tap that button, never in the background, and every field it fills stays editable.

3Photo

Required. A report without a photo cannot be triaged, and cannot be defended if someone disputes it.

Take or choose a photoJPG or PNG, up to 8MB

Please do not photograph faces, house numbers or plate numbers. Report the condition, not the people.

4What is wrong?

What it is, how long it has been like that, and who it affects.

Shown publicly on the report

Only so we can reach you about this report. Never shown publicly.
Submit report

What happens after you send it

Five stages, and each one says who is making the claim. A resident report is never dressed up as a government finding.

  • Reported

    A resident submitted it with a photo and a location. Nobody has checked it yet.

  • Confirmed by residents

    Other people in the same barangay said they see it too. This shows how widely an issue is felt. It does not make it official.

  • Checked by BetterBicol

    A volunteer confirmed the report has clear details, is not spam, and is not a duplicate. This is our check, not a government one.

  • Sent to the LGU

    We forwarded it to the office responsible for that barangay or city, with the date. It does not mean they have acted on it.

  • Resolved

    It looks fixed, ideally with an after photo, a resident update, or an LGU reply.

Not an emergency service. For fire, crime, medical emergencies or anything needing an immediate response, call 911, your barangay, or the NDRRMC on (02) 8911-1406. Reports here are read by volunteers, not dispatchers.

Why here and not just a Facebook post

Your report lands next to the money

This is the part no other reporting tool in the region can do. Every report is matched against the public infrastructure record for the same barangay, so a problem and the spending meant to fix it sit on one screen.

Two public facts, side by side, each linked to its own source. We draw no conclusion from the pairing and we name no wrongdoing. You can read it yourself.

Citizen reportBrgy. Tagas, Daraga

Canal not cleared in over a year. Knee-deep on any hard rain. Photo attached, 11 residents confirmed.

→
Public record, DPWHFlood control project

Funded for the same barangay, contractor named, marked completed. Figures as published, linked to the source line.

On sourcing. Project figures come from the DPWH transparency record and the BetterGov open data set, not from other monitoring sites. Bisto.ph and Sumbong sa Pangulo cover the same ground and we link to them as peers, but every number we publish traces to the government body that published it.

Recent reports

What this looks like when it is running

Sample entries so you can see the format. Real reports appear here once the section opens.

Example

Exposed or hanging wires

Brgy. Bogtong, Legazpi City

Cable hanging about head height across the alley since the last typhoon. Kids pass here going to school.

Confirmed by residents3 residents confirmedreported 2 days ago
Example

Clogged canal or drainage

Brgy. Tagas, Daraga, Albay

Canal has not been cleared in over a year. Floods to knee height on any hard rain.

Sent to the LGU11 residents confirmedreported 3 weeks ago
Example

Open manhole or missing cover

Brgy. Dinaga, Naga City

Cover missing beside the crossing. Someone put a tyre over it as a warning.

Checked by BetterBicol1 resident confirmedreported 5 days ago
Reports are public by design. The photo, description, location and the name you choose can be seen by anyone. Your email or mobile is never shown. Nothing is published until a volunteer has checked it, which is also how we keep faces, plate numbers and personal disputes out of the record. If a report should not be public, tell us and we will take it down.