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BetterBicolRegion V · Philippines

Government services

Sixteen things you can get done, and where

Twelve of these are handled by your city or municipal hall. Four are national services with offices in Bicol, and sending you to the wrong building is the most expensive mistake this site could make, so those are marked.

Certificates and Vital Records

Birth, death and marriage certificates, CENOMAR, and how to request a certified copy or correct an entry.

Business Permits and Licences

Barangay clearance, mayor’s permit, renewals, closures, and the requirements for each.

Taxes and Payments

Real property tax, business tax, amilyar deadlines, discounts for early payment, and tax clearance.

Health and Wellness

Free check-ups, vaccines and medicines, maternal and child care, and which hospital handles what.

Social Services and Assistance

Senior citizen, PWD and solo parent IDs, AICS financial aid, burial assistance, and 4Ps.

Education and Scholarships

Local scholarships and how to apply, daycare and preschool enrolment, and student assistance.

Infrastructure and Public Works

Building and occupancy permits, road and drainage repair requests, water supply, and public facilities.

Agriculture and Fisheries

Seed and fertiliser support, veterinary services, fisherfolk registration, and training programmes.

Public Safety and Disaster

Evacuation centres and routes, typhoon and Mayon alert levels, emergency hotlines, and fire safety.

Environment and Natural Resources

Environmental clearance, tree cutting permits, coastal and watershed protection, clean-up drives.

Garbage and Waste Collection

Collection schedules, segregation rules, special and hazardous waste, and reporting illegal dumping.

Housing and Land Use

Locational clearance, zoning, subdivision approval, and local housing programmes.

Employment and Jobs

PESO job fairs, DOLE programmes, TESDA training, and the requirements for working abroad.

National office

Contributions and Benefits

SSS, PhilHealth and Pag-IBIG offices across Bicol, membership, claims, and loan applications.

National office

Passport, Travel and NBI

DFA passport appointments in Legazpi and Naga, NBI clearance, police clearance, and travel documents.

National office

Transport and Driving

LTO licence and registration, LTFRB franchises, tricycle permits, and the district offices that handle each.

National office

Requirements vary by LGU. RA 11032 requires every LGU to publish a Citizens Charter listing the exact requirements, fees and processing times. We list the standard set and are collecting the per-LGU charters. Citizens Charter · Downloadable forms