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BetterBicolRegion V · Philippines

Community reports

Report anything broken in your barangay

A wire hanging off a post. A manhole with no cover. A canal nobody has cleared in two years. If you can see it, it belongs here. One person complaining is easy to ignore. A dated record with a named location and a queue behind it is not.

1What you can report

Eighteen kinds of thing, and the last one is a real catch-all. This list is here so you can see what belongs on the form. Tap the closest one and the form opens with that category already chosen. If none of these fit, use Something else and describe it.

Exposed or hanging wiresLive wires off a post, sagging cable, open junction boxPower interruption or brownoutNo electricity, repeated brownouts, low voltage, flickeringTransformer or post problemSparking transformer, burnt smell, leaning or damaged postOpen manhole or missing coverUncovered drainage, missing grate, hole in the pavementBroken streetlightDark street, flickering lamp, damaged postFloodingWater that does not drain, floods every rain, blocked outfallClogged canal or drainageSilted canal, blocked culvert, standing waterRoad damagePotholes, cracked pavement, washed-out shoulder, no road markingsGarbage and illegal dumpingUncollected waste, dumping site, overflowing binWater supplyBurst pipe, leak running for days, no supply, dirty waterDamaged public propertyBroken waiting shed, damaged barangay hall, vandalised signBlocked sidewalk or roadObstruction, illegal parking on the walkway, debrisTree or branch hazardLeaning tree, branch over a wire, fallen trunkBridge or footbridgeCracks, missing railing, rusted structure, unsafe crossingPublic toilet or market sanitationUnusable facility, no water, drainage smellStray or dead animalsRoaming dogs on a highway, carcass not collectedUnfinished or abandoned projectWork stopped, site left open, no signboardSomething elseIf none of these fit, say what you see in your own words
2Send the report

Location is picked from the PSA official list, so a report filed in Daraga is recorded as Daraga, Albay and not as text nobody can group or count later. Barangay is a text field because we hold a verified barangay list for one city out of 114, and a dropdown missing yours is worse than a box you can type in.

Pick the closest match. If nothing fits, use Something else.
Start typing and pick yours from the list. If it is not there, type it your way.
Near the elementary school, corner of, and so on. Enough that a crew could find it.
What it is, how long it has been like that, and who it affects.
So we can credit the report and follow up. A nickname is fine.
Only so we can ask you about this. Never published, never shared.

Nothing you send appears on the site automatically. Every report is read by a person first. We do not publish your contact details, and we do not pass them to anyone.

What happens after you send it

Five stages, and each one says who is making the claim. A resident report is never dressed up as a government finding.

  • Reported

    A resident submitted it with a location. Nobody has checked it yet.

  • Confirmed by residents

    Other people in the same barangay said they see it too. This shows how widely an issue is felt. It does not make it official.

  • Checked by BetterBicol

    A volunteer confirmed the report has clear details, is not spam, and is not a duplicate. This is our check, not a government one.

  • Sent to the LGU

    We forwarded it to the office responsible for that barangay or city, with the date. It does not mean they have acted on it.

  • Resolved

    It looks fixed, with a resident update or an LGU reply.

Not an emergency service. For fire, crime, medical emergencies or anything needing an immediate response, call 911, your barangay, or the NDRRMC on (02) 8911-1406. Reports here are read by volunteers, not dispatchers.

Why here and not just a Facebook post

Your report lands next to the money

This is the part no other reporting tool in the region can do. Every report is matched against the public infrastructure record for the same barangay, so a problem and the spending meant to fix it sit on one screen.

Two public facts, side by side, each linked to its own source. We draw no conclusion from the pairing and we name no wrongdoing. You can read it yourself.

Citizen reportBrgy. Tagas, Daraga

Canal not cleared in over a year. Knee-deep on any hard rain. 11 residents confirmed.

→
Public record, DPWHFlood control project

Funded for the same barangay, contractor named, marked completed. Figures as published, linked to the source line.

Power interruptions have their own page. Report a brownout or an outage here as normal, and see the record of what has been announced and reported across Albay at Power interruptions in Albay, including the advisories ALECO publishes only on Facebook.

On sourcing. Project figures come from the DPWH transparency record and the BetterGov open data set, not from other monitoring sites. Bisto.ph and Sumbong sa Pangulo cover the same ground and we link to them as peers, but every number we publish traces to the government body that published it.

Recent reports

What this looks like when it is running

Sample entries so you can see the format. Real reports appear here once the section opens.

Example

Exposed or hanging wires

Brgy. Bogtong, Legazpi City

Cable hanging about head height across the alley since the last typhoon. Kids pass here going to school.

Confirmed by residents3 residents confirmedreported 2 days ago
Example

Clogged canal or drainage

Brgy. Tagas, Daraga, Albay

Canal has not been cleared in over a year. Floods to knee height on any hard rain.

Sent to the LGU11 residents confirmedreported 3 weeks ago
Example

Open manhole or missing cover

Brgy. Dinaga, Naga City

Cover missing beside the crossing. Someone put a tyre over it as a warning.

Checked by BetterBicol1 resident confirmedreported 5 days ago
Nothing you send is public yet. Reports go into a moderation queue that a person reads. Nothing appears on this page automatically, and the public listing above is a sample of the format, not live entries. When reports do go public it will be the description, the location and the name you choose, never your email or mobile. Photo upload is not built yet, so do not send one; when it exists this page will say so and will say what happens to the metadata in it.
Worth passing on?